At Moudy’s Massages & Nails, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book treatments, or contact us.
1. Information We Collect
We may collect the following types of personal information:
- Contact details (name, phone number, email address) when you make an enquiry or booking.
- Booking details (treatment type, date, and time).
- Health information voluntarily shared with us before treatments (e.g., allergies, injuries, medical conditions).
- Website usage information (via cookies and analytics) to improve user experience.
2. How We Use Your Information
Your information is used to:
- Confirm and manage your bookings.
- Provide safe and personalized treatments.
- Respond to enquiries or customer service requests.
- Send important updates about your appointments.
- Improve our website and services.
3. Sharing of Information
- We do not sell, rent, or trade your personal information.
- Information is only shared with staff or therapists directly involved in your treatments.
- We may disclose information if required by law or to protect our legal rights.
4. Data Security
- We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure.
- Electronic data is stored securely, and physical records are kept in a safe location.
5. Cookies & Website Tracking
- Our website may use cookies to improve browsing and track visitor activity.
- You can disable cookies in your browser settings, but some site features may not function properly.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask us to correct or update inaccurate information.
- Request deletion of your data where it is no longer required.
- Withdraw consent for marketing communications at any time.
7. Retention of Information
We only keep your information for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
8. Third-Party Services
Our website or booking system may link to third-party services (e.g., payment providers, WhatsApp, or email). We are not responsible for their privacy practices, and we encourage you to read their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
📍 Moudy’s Massages & Nails
65 Caledon St, Somerset West
📞 073 345 7046
📧 moudysnailaddicts@gmail.com